Shipping Policy
At ONEMILEPRINT, we are dedicated to ensuring your posters are delivered safely and efficiently. To keep you informed, we’ve outlined our production and shipping policies in detail. Please review the information below to understand the timelines, costs, and guidelines for your order.
1. Production Time
Every poster is made-to-order to ensure the highest quality.
- Production Time: 3–9 business days (Monday to Saturday).
We prioritize quality at every step, which means your poster will go through a meticulous production process before shipping.
2. Shipping Times and Costs
We ship worldwide, offering reliable and transparent shipping options. The estimated shipping times and fees are as follows:
2.1 United States
- Shipping Time: 5–10 business days (Monday to Saturday).
- Cost: Free shipping for all orders within the U.S.
2.2 European Union (EU)
- Shipping Time: 10–20 business days (Monday to Saturday).
- Cost: $9.95 per order.
2.3 Rest of the World
- Shipping Time: 10–30 business days (Monday to Saturday).
- Cost: $13.95 per order.
3. Tracking Information
We provide tracking details for all orders to ensure you can monitor your shipment:
- Tracking Notification: When your order ships, you’ll receive an email or PayPal notification with a unique tracking number.
- Separate Tracking for Each Order: Every order has its own tracking number. If you place multiple orders on the same day, they will be shipped separately and cannot be combined.
This approach ensures transparency and makes it easy for you to track individual shipments.
4. Address Changes
4.1 Address Modifications
- You can request an address change within 24 hours of placing your order.
- To update your address, contact us at support@onemileprint.com as soon as possible.
4.2 Restrictions on Address Changes
- Once your order has been processed or shipped, we can no longer modify the shipping address.
Please double-check your address before finalizing your order to avoid delays or missed deliveries.
5. Delays and External Factors
While we strive to deliver within the estimated timeframes, certain conditions may cause delays, including:
- Weather Events: Heavy rain, storms, or snow can affect transportation.
- Natural Disasters: Events such as earthquakes or hurricanes.
- Global Logistics Challenges: Customs delays or unforeseen shipping issues.
In such cases, we will notify you via email and keep you updated on your order’s status.
6. Transparency in Costs and Timelines
We believe in providing complete clarity about all shipping costs and timelines:
- Production Times: Displayed on each product page.
- Shipping Costs: Clearly listed at checkout based on your location.
- Estimated Delivery Dates: Provided to help you plan your purchase.
This transparency ensures you have all the necessary information upfront.
7. Worldwide Shipping
We proudly ship to customers around the globe. However, delivery to some regions may be impacted by:
- Local restrictions.
- Logistical challenges.
If we are unable to ship to your location, we will inform you immediately and provide alternative solutions, including a full refund if necessary.
Frequently Asked Questions (FAQs)
1. Can I change my shipping address after placing an order?
Yes, you can update your address within 24 hours of placing your order. After this timeframe, changes are not possible.
2. Will I receive tracking information?
Yes, tracking numbers are provided once your order ships. You’ll receive this information via email or PayPal.
3. Can I combine multiple orders into one shipment?
No, each order is processed and shipped individually, with its own tracking number.
4. What happens if my shipment is delayed?
In the event of delays caused by external factors, we will notify you promptly and keep you updated until your order is delivered.
5. Do you ship internationally?
Yes, we ship to most countries worldwide. However, restrictions may apply to certain regions due to local or logistical issues.
Contact Us
If you have questions or need assistance with your order, our customer support team is here to help:
- Email: support@onemileprint.com
- Facebook: https://www.facebook.com/onemileprint/
- Instagram: https://www.instagram.com/onemileprint/
Final Note
At ONEMILEPRINT, we are committed to providing clear and reliable shipping services. Our Shipping Policy ensures transparency and accountability, so you can shop with confidence. Thank you for choosing us to bring your favorite posters into your space!
